How do I place an order?
Please place your order through the "Online Shop" area of our website.
Email us at firstname.lastname@example.org if you have any questions or concerns.
How long does it take for an order to be processed?
Orders are usually shipped 1-3 business days after they are received.
Order delivery times may change during holidays or peak seasons.
Cancellation /Order update
Cancellations and address changes need to be advised to Yu Cake within 24 hours after the order has been placed.
We will not be able to change the delivery address or recipient information once we ship out your cake.
Uber Eats/ Doordash/ Fantuan Delivery /HungryPanda/ Chowbus/ Weee!/ RICEPO/ Grubhub.
Please view our locations to check whether deliveries are available.
Which desserts are suitable for children?
Many of our desserts are suitable for children. You may view allergen or dietary restrictions on each item page on our website.
Can i freeze my dessert?
If you purchased our desserts from our online store, we do not recommend defrosting and refreezing them; we recommend that you consume them within 24 hours after defrosting.
How do i store my dessert?
1-2 days in the refrigerator;
Up to 90 days in the freezer.
We recommend that all desserts be stored in an airtight container.
Can you make custom cake？
We are unable to customize our cakes.
How can I check the allergens / dietary restrictions for each dessert?
Allergens and dietary restrictions are listed on the product pages for each specific dessert. We suggest looking at our website to find the dessert you're interested in and making sure it doesn't contain any of your allergies or dietary restrictions.
Allergens and Dietary Restrictions
We currently do not offer dairy-free/ gluten-free/ sugar-free cake.
Our desserts are not kosher.
How many slices do you get from the whole cake?
All our whole cakes are 8" and usually serve 10–12 guests.